Privacy policy
Welcome to the Privacy Policy section for Pikoolo, accessible via www.pikoolo.com.
Collection of Personal Information
At Pikoolo, we respect your privacy and prioritize transparency. When you visit our website, we collect specific data about your device, such as your browser type, IP address, time zone, and any cookies stored on your device. As you navigate our Site, we may gather details regarding pages or products you view, referring websites or search terms, and other interactions with our Site. We refer to this information as “Device Information.”
How We Collect Device Information:
Cookies: These are small data files stored on your device, often with an anonymous identifier. For more details about cookies and managing them, please visit www.allaboutcookies.org.
Log Files: These files track site actions, recording your IP address, browser type, Internet service provider, referral/exit pages, and time/date stamps.
Web Beacons, Tags, and Pixels: These are electronic files that collect details about your interactions with the Site.
If you make a purchase on our Site, we gather the personal information you provide, such as your name, billing and shipping addresses, email address, phone number, and payment information necessary to process your transaction. Full payment card details are processed securely by our payment providers and are not displayed to us in full. This is referred to as “Order Information.”
In this policy, “Personal Information” includes both Device and Order Information.
How We Use Your Personal Information
We primarily collect Order Information to process orders placed through our Site (this includes managing your payment, organizing shipping, and providing order confirmations). Additionally, we use Order Information to:
Communicate with you;
Screen for potential risks and fraud; and
Share information or marketing based on your preferences regarding our products or services.
Device Information helps us detect potential risks and fraud (especially via IP addresses) and improves our Site’s performance and functionality, assisting in understanding customer navigation patterns and the effectiveness of marketing.
Sharing Your Personal Information
We may share your Personal Information with third parties to support our business. For example, we use Shopify to operate our online store. You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy. Additionally, we use Google Analytics to gain insights into customer use of our Site. You can learn more about Google’s use of Personal Information here: Google Privacy Policy, and you can opt out of Google Analytics here: Google Analytics Opt-out Browser Add-on.
We may also disclose Personal Information to comply with laws and regulations, respond to legal requests, or to protect Pikoolo’s rights.
Behavioral Advertising
We use Personal Information to provide targeted advertising or marketing communications we believe may be of interest to you. To learn more about targeted advertising, you can visit the Network Advertising Initiative’s website.
You can opt out of targeted advertising through:
Facebook: Facebook Ad Settings
Google: Google Ad Settings
Bing: Microsoft Advertising Personalized Ads
Or you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: optout.aboutads.info.
Do Not Track
Please note that we do not adjust our Site’s data collection and usage when a Do Not Track signal is received from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete any personal data we hold about you. To exercise this right, contact us using the details below.
For European residents, we process information to fulfill contracts (like when placing orders through our Site) or to pursue Pikoolo legitimate business interests. Please note that your data will be transferred outside of Europe, including to the U.S. and Canada.
Data Retention
We keep Order Information for our records until you request its deletion.
Changes to This Privacy Policy
We may update this policy to reflect operational, legal, or regulatory changes. Check back periodically for updates.
Contact Information
Online Store: Pikoolo
Company Name: 23 Memes LLC
Address:1043 FISKE ST
PACIFIC PALISADES
CA. 90272. United States
Phone: +14134799107
E-Mail: support@pikoolo.com
Contact Hours: 10 AM to 7 PM EST, Monday to Sunday
Contact us, and we’ll get back to you within 12 hours. No need to worry – we’ve got you covered!
Or via our contact form on the Contact Us page
We greatly appreciate your feedback and suggestions. Feel free to reach out with any questions or comments you may have; we're here to help!